Terms and Conditions

Dear Guests,
It is a requirement that we have these Terms and Conditions so in the event of any issues we have a point of reference as to how things should be dealt with.

By booking with us you are agreeing to these Terms and Conditions for IntempoCarrera in Benidorm.

Terms and Conditions
In these terms and conditions the following terms have the following meanings:
Accommodation means the property shown in the booking confirmation or as
may otherwise be agreed in writing between the Us and the Guests;
Agreement means the agreement between the Us and the Guests for the holiday
rental of Accommodation on these Terms and Conditions;
Us/We means Mr Fermin Carrera whose address is Sonnenbergstrasse 9a, 8610
Uster, Switzerland
Guests means the person named in the booking confirmation and all other
persons occupying the accommodation for the holiday rental period.

Agreement
The making of a booking will form an Agreement on these Terms and Conditions
between the Guests and Us for the holiday rental of the Accommodation. We
permit the Guests to occupy the Accommodation for the holiday period shown on
the booking confirmation together with the use of its contents.

Price Changes
Holiday prices are reviewed each year. If Guests have booked in advance of any
price review we will honour the price originally specified on the booking
confirmation.

Booking and Payment Terms
The total price for your booking (the "holiday price"), and the dates on which the
holiday price is payable, will be set out in your booking confirmation. For
bookings made 8 weeks or more in advance, the booking for a holiday will be
effective when the deposit of 50% is received by Us.

Any bookings made 8 weeks or more in advance may be held as provisional bookings for a maximum of 5 days. The full balance of the total holiday price will be payable not later than 4
weeks before the holiday begins, the balance due date will be stipulated on the
booking confirmation.

For bookings made for a holiday less than 4 weeks in advance full payment must be made at the time of booking. The holiday price is not subject to VAT.

All payments can only be accepted in Euros either in cash, as a Paypal transfer or by Bank transfer direct to our account.

Cancellation
If the Guests wishes to cancel a booking you must give Us notice in writing as
soon as possible. Cancellation takes effect on the day we receive your written
notification. The closer your cancellation is to your holiday start date, the less
likely we are to recover the holiday costs by re-selling your Accommodation.

Our cancellation charges therefore increase as the holiday start date approaches:
More than 8 weeks prior to start of booking – 300 Euros.

Within 4-8 weeks prior to start of booking - 50% of the holiday price.

If you cancel within 8 weeks of the start of your booking and we are successful in re-booking your holiday period we may, at our absolute discretion, refund all or part of the amount paid for your
holiday.

Should you need to cancel your holiday for personal reasons beyond your
reasonable control, we will, at our absolute discretion, carry your deposit forward
to a future booking with Us at a later date not exceeding 1 years from the original
booked dates.

If, following a booking, the full balance is not paid on time, We
shall notify the Guests one week after the date shown on the booking
confirmation overleaf in writing to remind you that full payment is now due.

If, after 7 days from the date on which full payment is due, full payment has not
been received by Us then We may cancel the holiday booking and the above
cancellation charges will apply. We strongly recommend that you take out
holiday/travel insurance to cover your entire holiday costs.

Our Right to Refuse/Alter
We may, at our discretion, refuse any booking. We may cancel or alter
arrangements made for the Guests whether before or during the holiday period
provided that such cancellation or alteration is necessary:

a) due to circumstances beyond the reasonable control of Us; or

b) to perform or complete essential remedial or refurbishment works.

If a booking is altered or cancelled by Us, We will take reasonable steps to offer a suitable alternative booking. If We are not able to offer such an alternative or the Guests does not accept the alternative
offered, then we will return to the Guests the relevant proportion of the holiday
price paid by the Guests to Us in respect of the Accommodation and will not
otherwise be liable for any additional loss caused by such alteration or
cancellation.

Change of Booking
Changes to bookings are not normally permitted e.g. a change in the Guests or a
change from one date to another. We may, at our absolute discretion, accept

changes to bookings subject to payment of a fee of 300.00 EUR. However,
changed bookings will not normally be accepted within 8 weeks of the Guest's holiday.

Occupancy and Maximum Numbers of Guests
Occupation must be limited to the maximum number of persons for the Accommodation which is four persons, or four persons plus one baby in the cot, in the available beds only

- no additional camp beds, tents, caravans or campervans are allowed.

The occupation limits are set in line with the level of services available in the Apartment. To exceed the maximum number of persons in the Apartment overloads the facilities available which are often not designed or capable of supporting additional usage, and can lead to extensive and expensive
damage.

As such any over-occupancy is considered to be a serious infringement
of the Terms and Conditions and can result in an immediate requirement to
vacate the premises, with no refund of monies due, and possible further charges
in the event of damage to the facilities caused by excess usage.

The Agreement is personal to the Guests. The Guests must not use the Accommodation except for
the purpose of a holiday by the Guests and the Guest's party during the holiday
period, and not for any other purpose or longer period. The maximum occupancy
of the Accommodation shall not be exceeded. We will however always give
reasonable consideration to specific requests for use of the Accommodation
which may relate to occupancy.

Services
The holiday price will include all charges for water, electricity, council
rates/taxes. Guests must comply with the instructions found in the Information
provided regarding the appropriate usage of equipment provided within the
Accommodation. Any damage caused by inappropriate use of facilities will be
charged to the Guests.

Liability and Loss of Guest's Property
Any Guest's property found at the Accommodation or on our property will be
subject to Our Holiday Lettings Policy regarding lost property. Lost property will
normally be disposed of if it is not made known to Us within 1 week and We may
charge a reasonable administration fee to cover the costs of storage and handling
of lost property.

We will not be liable for any loss of property or any other loss or
damage caused by it or its agents or contractors: unless it has breached a legal
duty of care owed to, or contractual term for the benefit of, the claiming party;
where such loss or damage is not a reasonably foreseeable result of any such

breach; or where such loss or damage results from a breach by the claiming party
of any duty of care owed to, or contractual term for the benefit of, Us.

Pets
Animals are not permitted in the Accommodation

Our Right of Entry
As with any Accommodation, there is a need for ongoing and occasionally
unforeseen work in any Accommodation. We and our contractors may enter the
Accommodation at any reasonable time for reasonable cause.

This includes the need to undertake inspections and audits necessary to operate the business, the
undertaking of unforeseen (internal and external) remedial repairs together with
any annual external re-decoration for which access to the inside of the
Accommodation may be required.

External windows and doors may be opened during this process. We will give the Guests reasonable notice of such requirements, and aims to restrict the working hours of our contractors to
between the hours of 09.00 - 18:00. If this is not possible We will offer you
reasonable compensation for any foreseeable inconvenience or loss of enjoyment
caused on that day.

Guests Obligations

The Guests will be responsible for all payments and for any damage whether caused by the Guests or his or her party.
The Guests agree to make all of the party aware of these Terms and Conditions.
The Guests agree to keep and leave the Accommodation and its contents in the same state of repair and condition, and in a clean and tidy state as at the commencement of the booking period (reasonable wear and tear excepted).
The Guests must allow Us and/or its agents/caretakers to enter the Accommodation to inspect the state of it, on reasonable notice, except in emergency when immediate access must be granted. not use the Accommodation or allow its use for any dangerous, offensive, noisy.
The Guests must illegal or immoral activities or carry on there any act that may be a nuisance or annoyance to Us or to any neighbours. We will not tolerate any verbal or physical abuse towards any of our representatives or neighbours.
Party must comply with any reasonable regulations relating to the The Guests and the Accommodation.
Smoking is not permitted in any part of the Accommodation and the Guests and any member of their party agrees not to smoke inside the Accommodation.
The use of candles or fireworks by the Guests or his or her party at the Accommodation is strictly not permitted. The use of barbecues is not permitted at any time at the Accommodation.

Damages and Security
We recommend that Guests hold personal insurance for accidental damage and
personal liability. If on arrival at the Accommodation you discover that anything
is missing or damaged then this must be reported to our Caretakers or Us
immediately otherwise it will be presumed that the damage/loss was caused by
the Guests and a charge may be made.

We do not operate a damages and security policy, instead we rely on the honesty of the Guests to either replace or repair any damages they cause during the holiday period (eg: the replacement of broken glasses), in the event of a larger breakage or damage occurring then these should
be reported to Us or our Caretakers who, at our discretion, may make a charge to
replace the items, we reserve the right to deduct these charges from your
Apartment Key Refund if necessary.

The security of both you, our Guests, and your belongings whilst on holiday is very important to us, We suggest that you make full use of the Safe at the Apartment and follow the instructions in the
Apartment Information Folder and in the holiday information we have provided
you with to ensure your safety whilst on holiday.

Water Supply/Electricity
We cannot accept responsibility for a shortage of water at the Accommodation
where this is as a result of a drought, an act or omission of the relevant water
services company or for any other reason outside of Our reasonable control. Due
to the low voltage system of electricity supplied at the Accommodation the
electricity is prone to "tripping out" if too many appliances are being used at the
same instance, We accept no liability for the electricity tripping out whilst you are
staying at the Accommodation and ask that you use the tripping out as an
indication that too much electricity is being consumed and that you regulate your
usage of the electric accordingly.

Weather
Our liability does not extend to weather related conditions.

Comments/Complaints
Every reasonable care will be taken to ensure that the Accommodation is
presented to Guests to a high standard. Should the Guests find on arrival that
there is a problem, or cause for complaint, the Guests should immediately contact
our. Reasonable steps will then be taken to assist the Guests.

We are committed to ensuring that any problems or complaints Guests may have whilst at the
Accommodation are resolved efficiently and promptly, but as such must be given
the opportunity to do so. Any refusal to notify our Caretakers or Us immediately
or refusal of reasonable rectification may affect the Guest's right to

compensation. Guests must provide a contact telephone number (mobile
preferred) and suitable time for our Caretakers/Us to communicate with them
about problems or complaints.

Guests must allow access to the Accommodation by any staff or contractors of the Caretakers or Us to resolve problems or complaints. If despite contacting our Caretakers or Us the problem or complaint remains unresolved, the Guests must contact our Caretakers or Us again.

The Guests must not independently move to other Accommodation without first
allowing Us the reasonable opportunity to assist in resolving the complaint or
problem. If the Guests do so, or refuses reasonable rectification, the Guests may
affect their rights to compensation.

Arrival and Departure Times
The Guests and his or her party must arrive after the arrival time (16:00 on the
first day of the holiday period) and depart before the departure time (12:00 on
the last day of the holiday period).

Sometimes we have bookings back to back with same day changeovers, on these occasions it is unlikely we can accommodate any specific requests and in those circumstances the above times
must be adhered to.

A Different Way of Life
Our Apartment is located in a residential area in Spain and any action by the
Guests and his or her party that interrupts or endangers the livelihood of others
authorised to use the Accommodation and/or the surrounding area, will
constitute a breach of the Agreement by the Guests.

Right to Evict
We may terminate the Agreement on notice, and in such case the Guests and his
or her party must leave the Accommodation, (without compensation being
payable to the Guests or any member of his or her party) if: this is deemed
necessary by Us where there is a serious breach by the Guests of the Agreement
or the Guest's or his or her party's behaviour endangers the safety of other Guests
or other persons; or any complaints are made of anti-social, unacceptable
behaviour or unreasonable breakages or damage occurs or smoking restrictions
are not observed.

Data Protection
We may communicate with you from time to time. If you wish us to remove all
your details from our database after your holiday then please just let us know. We
never pass information to any other parties.

Images
Whilst we try and keep our photos and images as up-to-date as possible we
cannot guarantee that everything shown in photographs or any images are 100%
accurate. Things get broken or wear out and need to be replaced, where possible,
with similar items.

Governing Law
The construction, validity and performance of the Agreement shall be governed
by the law Spain, and all parties submit to the non-exclusive jurisdiction of the
Spanish Courts.